Delivery Doves - Terms and Conditions

Upload 15 June 2023

Delivery Doves WEBSITE TERMS AND CONDITIONS

IMPORTANT LEGAL NOTICE

This page (together with our Cookies Policy) sets out the terms and conditions ("Website Terms") on which we, Delivery Doves Takeaway ("we", "our" or "Delivery Doves"), provide access to our website www.deliverydoves.com and any Delivery Doves mobile application through which you order products (together, "the Website"). Please read these Website Terms carefully before ordering any products through the Website. By ordering products through the Website (whether now or in the future), you agree to be bound by these Website Terms. Use of the Website is also subject to these Website Terms.

We reserve the right to change these Website Terms from time to time by changing them on this page. We advise you to print a copy of these Website Terms for future reference. These Website Terms are only in the English language.

Use of your personal information submitted via the Website is governed by our Privacy Notice and Cookies Policy.

For the avoidance of doubt, please note that references to "Website" in these Website Terms include any current or future version of our website www.deliverydoves.com and any Delivery Doves mobile application through which you access and use our Website, in each case whether accessed through any current or future platform or device (including without limitation any mobile website, mobile application, affiliate website or related website for accessing and using our Website that may be developed from time to time).

By accessing any part of the Website, you indicate that you accept these Website Terms. If you do not accept these Website Terms, you should leave the Website immediately, and you will not be able to order any products through the Website.

I. TERMS AND CONDITIONS OF USE AND SALE

1. INTRODUCTION AND OUR ROLE

1.1. Company details: Delivery Doves is a company registered in the British Virgin Islands with registered company number TA/D755, whose registered office is at Fleet Place House, 2 Fleet Place, London, EC4M 7RF.

1.2. VAT number: Our VAT number is GB 945 7192 91.

1.3. Product Orders: We provide a way for you to communicate your orders (“Order” or "Orders") for products (“Product” or "Products") to delivery or takeaway restaurants in the British Virgin Islands (“Restaurant” or "Restaurants") displayed on the Website. The legal contract for the supply and purchase of Products is between you and the Restaurant that you place your Order with and we will conclude the sale of Products on behalf of, and as agent for, the Restaurants in all cases.

1.4 Delivery Services: The majority of Restaurants on our Website provide their own delivery service in order to bring the Product(s) you order to you. In this case, the Restaurant may charge you a delivery fee (which we will collect on behalf of the Restaurant). In some cases, however, we provide the delivery services, and in those cases we may charge you the delivery fee ourselves (in respect of that delivery fee, as principal, rather than as agent for the Restaurant).

2. WEBSITE ACCESS AND TERMS

2.1. Website access: You may access some areas of the Website without making an Order or registering your details with us. Most areas of the Website are open to everyone.

2.2. Acceptance of terms: By accessing any part of the Website, you indicate that you accept these Website Terms. If you do not accept these Website Terms, you should leave the Website immediately, and you will not be able to order any Products through the Website.

2.3. Revision of terms: We may revise these Website Terms at any time. You should check the Website regularly to review the current Website Terms, because they are binding on you. You will be subject to the policies and terms and conditions in force at the time that you place an Order through us.

2.4. Responsibility: You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your Internet connection are aware of these Website Terms and that they comply with them.

2.5 Information you provide: You confirm that all information provided by you to us (including to our Customer Care team) is true and accurate in all respects and at all times.

3. YOUR STATUS

3.1. Capacity and age: By placing an Order through the Website, you warrant that:

3.1.1. You are legally capable of entering into binding contracts with Restaurant; and

3.1.2. You are at least 18 years old.

3.2. You acknowledge and agree that if you have a specific food allergy or intolerance, you will contact the Restaurant directly to check that the food is suitable for you, before placing your order directly with them.

3.3. Alcohol, cigarettes and other smoking products:

3.3.1. You acknowledge and agree that: it is an offence for any person under the age of 18 to buy, or attempt to buy, alcohol in the British Virgin Islands, or for any person to buy, or attempt to buy, alcohol, tobacco or other smoking products in the British Virgin Islands on behalf of any person who is under the age of 18;

3.3.2. If your Order includes any alcohol, cigarettes or other smoking products, you will be asked to provide proof of your age on collection or delivery of your Order. If you can’t provide proof that you are aged 18 or over or there’s reason to believe that the alcohol, cigarettes or other smoking products you ordered were bought on behalf of someone under the age of 18, you may be refused collection or delivery of your Order, including such alcohol, cigarettes or other smoking products.

3.3.3 You may also be refused collection or delivery of alcohol if you are, or appear to be, drunk, intoxicated or otherwise under the influence.

4. HOW TO MAKE AN ORDER AND HOW IT IS PROCESSED

4.1. Compiling your Order: Once you have selected the Products you wish to order from the menu of your chosen Restaurant and provided the other required information, you will be given the opportunity to submit your Order by clicking or selecting the "proceed", "place my order" or similar button. It is important that you check all the information that you enter and correct any errors before clicking or selecting this button; once you do so you will be entering into a contract with the Restaurant and errors cannot be corrected (subject to paragraph 4.2. below). Where you have not logged in or created an account previously, then you may have the option to continue with your Order as a guest. By electing to complete your Order as a guest, you are agreeing that Delivery Doves will create a temporary Delivery Doves guest account for you which will, unless otherwise stated in these Website Terms, be accessible only (a) from the device which you use to place the Order; and (b) for a period of up to twelve months following the date of the Order. Your access to your temporary guest account will expire on the “Expiry Date” which shall be the earlier of (i) the date falling six months after the date on which you last accessed the temporary guest account; (ii) the date falling twelve months after the date on which the temporary guest account was created; and (iii) the date on which you logout of your temporary guest account, or clear the cache on the device which you used when the temporary guest account was created.

4.2. Amending or cancelling your Order: Once you have submitted your Order and your payment has been authorised, you will not be entitled to change or cancel your Order, nor will you be entitled to a refund (please refer to paragraphs 4.4 and 5.6 for details of the process relating to rejected Orders and refunding of payment). If you wish to change or cancel your Order, you may contact the Restaurant if their contact details are available. Or you may contact our Customer Care team as described in paragraph 6.3 and they will attempt to contact the Restaurant in order to communicate your requests. However, there is no guarantee that we will be able to reach the Restaurant or that the Restaurant will agree to your requests as they may have already started processing your Order.

4.3. Payment authorization: Where any payment you make is not authorized, your Order will not be processed or communicated to the relevant Restaurant.

4.4. Processing your Order and Restaurant rejections: On receipt of your Order, we will send it to the relevant Restaurant and will notify you by email that your Order has been received and is being processed. Please note that any confirmation page that you may see on the Website and any Order confirmation e-mail that you may receive each confirm that you have a contract for the sale of Products with a Restaurant but does not necessarily mean that your Order will be fulfilled by the Restaurant. We encourage all our Restaurants to accept all Orders and to communicate any rejection promptly, and we will notify you (generally by email) as soon as reasonably practicable if a Restaurant rejects your Order. However, Restaurants have the ability to reject Orders at any time because they are too busy, due to weather conditions or for any other reason. In doing so, Restaurants will be in breach of their agreement with you and any payment made in respect of the order will be returned to you in accordance with paragraph 5.6 below.

4.5. Delivery of your Order: Estimated times for deliveries and collections are provided by the Restaurants and are only estimates. Neither we nor the Restaurants guarantee that Orders will be delivered or will be available for collection within the estimated times. By selecting to have your Order delivered, you are confirming that You will be present at the delivery address you indicated in order to receive the Order. If you are not present at the delivery address when the Order is delivered, and the Order is being delivered by us (rather than the Restaurant itself) we will make reasonable efforts to contact you in order to determine where to leave the Order. If we are unable to contact you, we may leave the Order at a reasonable location outside, close to the delivery address. We will not be responsible for the Order (including the quality or safety of the contents of the Order when you find it) after delivering the Order. Please note that when the Restaurant is delivering the Order itself, rather than using our delivery services, the Restaurant will decide whether to leave the Order outside the delivery address if you are not present.

4.6. Commercial agency: For the avoidance of doubt, any orders processed by DELIVERY DOVES through the Website are processed by DELIVERY DOVES in its capacity as agent of the relevant Restaurant.

5. PRICE AND PAYMENT

5.1. VAT and additional costs: Prices will be as quoted on the Website. These prices include VAT but may exclude delivery costs (if you opt for delivery instead of collection) and any administration or service charge. These will be added to the total amount due where applicable. Where the Restaurant that you place your Order with receives delivery services provided by us, we may charge you a delivery fee and/or service charge ourselves (in respect of that delivery fee and/or service charge only, as principal, rather than as commercial agent for the Restaurant). The delivery fee and service charge applying to your Order may vary depending on a number of factors, including your location, the Restaurant you select, and the value of the menu items in your Order, but these costs will always be shown to you before you complete and pay for your Order.

5.2. Incorrect pricing: This Website contains a large number of menus and it is possible that some of the menus may include incorrect prices. If the correct price for an Order is higher than the price stated on the Website, we will normally contact you before the relevant Order is dispatched. In such an event, neither we nor the relevant Restaurant is under any obligation to ensure that the Order is provided to you at the incorrect lower price or to compensate you in respect of incorrect pricing.

5.3. Payment methods: Payment for Orders must be made by an accepted credit or debit card through the Website or in cash to the Restaurant at the point of delivery to, or collection by, you.

5.4. Card payments: If you pay by credit or debit card, you may be required to show the card to the Restaurant at the time of delivery or collection as proof of identification and so that they can check that the card corresponds with the receipt data for the Order. Please note that from time to time there may be delays with the processing of card payments and transactions; this may result in payments taking up to sixty (60) days to be deducted from your bank account or charged to your credit or debit card.

5.5. Credit and discount vouchers: A credit or discount may apply to your Order if you use a promotional voucher or code recognized by the Website and endorsed by Delivery Doves, and you pay for any balance by credit or debit card. Please refer to our Voucher Terms & Conditions for the full terms and conditions applicable to the use of credit and discount vouchers. Please note that because of standard banking procedures, your bank or card issuer will initially "ring-fence" the full amount of the Order (before any credit or discount) in your account for between 3 to 5 working days (or longer, depending on your bank or card issuer), and this amount will therefore be unavailable in your account for that period. The credit or discount will be applied at the time your bank or card issuer transfers the funds for your Order to us, at which point the credit or discounted amount will not be transferred to us and will instead be released by your bank or card issuer back into your available balance. You acknowledge and agree that neither we nor the relevant Restaurant will be responsible or liable to you in relation to this delay by your bank or card issuer in the release of funds back into your account. Where you use the Website as a guest, any account credit which you accrue against your temporary guest account can only be redeemed for an Order placed via your temporary guest account and cannot be transferred for use on another account.

5.6. Rejected Orders: Because of standard banking procedures, once you have submitted an Order that you are paying for by credit or debit card and your payment has been authorized, your bank or card issuer will "ring-fence" the full amount of your Order. If your Order is subsequently rejected by the Restaurant (as described in paragraph 4.4 above) or cancelled for any other reason, your bank or card issuer will not transfer the funds for the Order to us, and will instead release the relevant amount back into your available balance. However, this may take between 3 to 5 working days (or longer, depending on your bank or card issuer). You acknowledge and agree that neither we nor the relevant Restaurant will be responsible or liable to you in relation to this delay by your bank or card issuer in the release of funds back into your account.

6. CUSTOMER CARE

6.1. General: Customer care is extremely important to us. Subject to paragraphs 6.5 and 11, our Customer Care team will therefore try to assist you where possible if you have any problems with your Order. You can contact our Customer Care team by clicking or selecting the "Need help?", "Help" or similar button or by calling the telephone number shown on the Website.

6.2. Questions about your Order: If your Order is taking longer than expected or you have any other problems with your Order, you can contact our Customer Care Team as described above and one of our Customer Care Advisers will attempt to contact the Restaurant in order to follow up on your query.

6.3. Changing or cancelling your Order: If you wish to change or cancel your Order after it has been submitted and payment has been authorized, you may contact the Restaurant using the contact details were available on the Website. Alternatively, you may contact our Customer Care team as described above and they will attempt to contact the Restaurant in order to communicate your requests. However, there is no guarantee that we will be able to reach the Restaurant or that the Restaurant will agree to your requests as they may have already started processing your Order.

6.4. Complaints or feedback: In the event that you are dissatisfied with the quality of any Products or the service provided by a Restaurant, please consider providing feedback in the form of ratings, comments and reviews on the Website (together, "Reviews") to reflect your experience. The Reviews are an important part of our quality control process. You are responsible for ensuring that all Reviews you provide are accurate and based on your own, genuine experience.

6.5. Compensation: The legal contract for the supply and purchase of Products is between you and the Restaurant that you place your Order with. We have no control over Restaurants and the quality of the Products or service that they provide, and Delivery Doves has no responsibility or liability for providing any compensation to you.

If you are dissatisfied with the quality of any Products or the service provided by a Restaurant and wish to seek a refund, a proportionate price reduction or any other compensation, please let us know within 24 hours of placing your Order. Depending on the reported issue, you may be able to send your request for compensation via our website, or we may ask you to contact the Restaurant directly to file your request and, where appropriate, you will need to follow the Restaurant's own complaint procedures.

6.6. Processing refund requests: Where we are processing refund requests, please be aware that we may ask you to provide reasonable evidence (such as photographs) demonstrating a reported issue with your Order. In addition and prior to processing any refund request, we may take other relevant factors into account, such as the details of your Order and its delivery, your account data and ordering history, transaction data and information received from the Restaurant.

6.7. Statutory Rights: The foregoing clauses in this CUSTOMER CARE section do not affect your legal and statutory rights when ordering Products via our Website.

7. LICENCE

7.1. Terms of permitted use: You are permitted to use the Website and print and download extracts from the Website for your own personal non-commercial use on the following basis:

7.1.1. You must not misuse the Website (including by hacking or \"scraping\").

7.1.2. Unless otherwise stated, the copyright and other intellectual property rights in the Website and in material published on it (including without limitation photographs and graphical images) are owned by us or our licensors. These works are protected by copyright laws and treaties around the world and all rights are reserved. For the purposes of these Website Terms, any use of extracts from the Website other than in accordance with paragraph 7.1 is prohibited.

7.1.3. You must not modify the digital or paper copies of any materials that you print off in accordance with paragraph 7.1 and you must not use any pictures, photographs or any other graphics, video or audio sequences separately from any accompanying text.

7.1.4. You must ensure that our status as the author of the material on the Website is always acknowledged.

7.1.5. You are not allowed to use any of the materials on the Website or the Website itself for commercial purposes without obtaining a licence from us to do so.

7.2. Limitation on use: Except as stated in paragraph 7.1, the Website may not be used, and no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service, without our prior written permission.

7.3. Reservation of rights: Any rights not expressly granted in these Website Terms are reserved.

8. WEBSITE ACCESS

8.1. Website availability: While we try to ensure the Website is normally available twenty four (24) hours a day, we do not undertake any obligation to do so, and we will not be liable to you if the Website is unavailable at any time or for any period.

8.2. Suspension of access: Access to the Website may be suspended temporarily at any time and without notice.

8.3. Information security: The transmission of information via the Internet is not completely secure. Although we take the steps required by law to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk.

9. VISITOR MATERIAL AND REVIEWS

9.1. General:

9.1.1. Other than personally identifiable information, which is covered under our Privacy Notice, any material you post, upload or transmit or upload to the Website (including without limitation Reviews) Visitor Material will be considered non-confidential and non-proprietary. By posting, uploading or transmitting any Visitor Material, you represent and warrant that you own or otherwise control all of the rights to such Visitor Material. You agree that we will have no obligations with respect to any Visitor Material, and that we and anyone we designate will be free to copy, disclose, distribute, incorporate and otherwise use any Visitor Material and all data, images, sounds, text and other things embodied in it for any and all commercial or non-commercial purposes.

9.1.2. You represent and warrant that any Visitor Material you post, upload or transmit does not and will not breach any of the restrictions in paragraphs 9.2 to 9.3 below.

9.2. Visitor Material Policy: You are prohibited from posting, uploading or transmitting to or from the Website any Visitor Material (including any Reviews) that:

9.2.1. breaches any applicable local, national or international law;

9.2.2. is unlawful or fraudulent;

9.2.3. amounts to unauthorized advertising; or

9.2.4. contains viruses or any other harmful programs.

9.3. Visitor Reviews Policy: In particular (but without limitation), any Reviews that you submit through the Website must not:

9.3.1. contain any defamatory, obscene or offensive material;

9.3.2. promote violence or discrimination;

9.3.3. infringe the intellectual property rights of another person;

9.3.4. breach any legal duty owed to a third party (such as a duty of confidence);

9.3.5. promote illegal activity or invade another\'s privacy;

9.3.6. give the impression that they originate from us; or

9.3.7. be used to impersonate another person or to misrepresent your affiliation with another person.

9.4. Removal of Reviews: The prohibited acts listed in paragraphs 9.2 and 9.3 above are non-exhaustive. We reserve the right (but do not undertake, except as required by law, any obligation) and have the sole discretion to remove or edit at any time any Reviews or other Visitor Material posted, uploaded or transmitted to the Website that we determine breaches a prohibition in paragraphs 9.2 or 9.3 above, is otherwise objectionable or may expose us or any third parties to any harm or liability of any type, or for any other reason.

9.5. Use of Reviews: The Reviews and other Visitor Material contained on the Website are for information purposes only and do not constitute advice from us. Reviews and Visitor Material reflect the opinions of customers who have ordered through the Website or other third parties, and any statements, advice or opinions provided by such persons are theirs only. Accordingly, to the fullest extent permitted by law, we assume no responsibility or liability to any person for any Reviews or other Visitor Material, including without limitation any mistakes, defamation, obscenity, omissions or falsehoods that you may encounter in any such materials.

9.6. Images: Any images of food displayed on the Website are provided as a design feature of the Website only and may not be either (a) an image of food prepared or produced by the Restaurant from which you choose to order; or (b) representative of the food you receive from a Restaurant.

9.7. Liability: You agree to indemnify us against any losses, damages and claims (and all related costs) incurred by or made against us by a Restaurant or any other third party arising out of or in connection with any Reviews or other Visitor Material that you provide in breach of any of the representations and warranties, agreements or restrictions set forth in this paragraph 9.

9.8. Disclosure to authorities and courts: You acknowledge that we will fully co-operate with any competent authority requesting or directing us to disclose the identity or location of anyone posting any Reviews or other Visitor Material in breach of paragraph 9.2 or 9.3 or any other applicable restriction and you release us to the fullest extent permitted by law from all liability in relation to such disclosure.

10. LINKS TO AND FROM OTHER WEBSITES

10.1. Third party websites: Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. We have not reviewed and do not control any of these third party websites (and are not responsible for these websites or their content or availability). We do not endorse or make any representation about these websites, their content, or the results from using such websites or content. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.

10.2. Linking permission: You may link to the Website's homepage (www.deliverydoves.com ), provided that:

10.2.1. you do so in a fair and legal way which does not damage or take advantage of our reputation;

10.2.2. you do not establish a link from a website that is not owned by you or in a way that suggests a form of association with or endorsement by us where none exists;

10.2.3. any website from which you link must comply with the content standards set out in these Website Terms (in particular paragraph 9 (Visitor Materials and Reviews));

10.2.4. we have the right to withdraw linking permission at any time and for any reason.

11. DISCLAIMERS

11.1. Website information: While we try to ensure that information on the Website is correct, we do not promise it is accurate or complete. We may make changes to the material on the Website, or to the functionality, Products and prices described on it, at any time without notice. The material on the Website may be out of date, and we make no commitment to update that material.

11.2. Allergy, dietary and other menu information: When a Restaurant signs up with us, they have to provide us with up-to-date menu information. We then include this on their dedicated page on the Website. Where this information includes allergy or other dietary information, we will do our best to republish this information on the website or app exactly as it appears on the restaurant's menu. If you have, or someone you are ordering for has, a concern about food allergies, intolerances or other dietary preferences, you should always contact the Restaurant directly before placing your order. Please do not use the "leave a note for the Restaurant" box for your food allergies or intolerances, please contact the Restaurant directly.

11.3. Restaurant actions and omissions: The legal contract for the supply and purchase of Products is between you and the Restaurant that you place your Order with. We have no control over the actions or omissions of any Restaurants. Without limiting the generality of the foregoing, you acknowledge and accept the following by using the Website:

11.3.1. We do not give any undertaking that the Products ordered from any Restaurant through the Website will be of satisfactory quality or suitable for your purpose and we disclaim any such warranties.

11.3.2. Estimated times for deliveries and collections are provided by the Restaurants and are only estimates. Neither we nor the Restaurants guarantee that Orders will be delivered or will be available for collection within the estimated times.

11.3.3. We encourage all our Restaurants to accept all Orders and to communicate any rejection promptly, and we will notify you (generally by email) as soon as reasonably practicable if a Restaurant rejects your Order. However, we do not guarantee that Restaurants will accept and fulfil all Orders, and Restaurants have the discretion to reject Orders at any time because they are too busy, if you fail to provide proof of age for purchases of alcohol, cigarettes or other smoking products when required, due to weather conditions or for any other reason. Restaurants will not be obliged to deliver an Order to an address outside of their set delivery radius, which may change from time to time.

11.3.4. The foregoing disclaimers do not affect your statutory rights against any Restaurant.

11.4. Exclusion of terms: We provide you with access to and use of the Website on the basis that, to the maximum extent permitted by law, we exclude all representations, warranties, conditions, undertakings and other terms in relation to the Website and your use of it (including any representations, warranties, conditions, undertakings and other terms which might otherwise apply to the Website and your use of it, or be otherwise implied or incorporated into these Website Terms, by statute, common law or otherwise ).

12. LIABILITY

12.1. General: Nothing in these Website Terms excludes or limits our liability for death or personal injury arising from our negligence, our liability for fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law. Nothing in these Website Terms affects your statutory rights.

12.2. Exclusion of liability: Subject to clause 12.1, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the Website (including the use, inability to use or the results of use of the Website) for:

12.2.1. any loss of profits, sales, business, or revenue;

12.2.2. loss or corruption of data, information or software;

12.2.3. loss of business opportunity;

12.2.4. loss of anticipated savings;

12.2.5. loss of goodwill; or

12.2.6. any indirect or consequential loss.

12.3. Limitation of liability: Subject to clauses 11, 12.1 and 12.2, our total liability to you in respect of all other losses arising under or in connection with the Website or your use of it, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed twice the value of your Order or $100, whichever is lower.

12.4. Additional costs: You assume full and sole responsibility for any additional or associated costs that you may incur in connection with or as a result of your use of the Website, including without limitation costs relating to the servicing, repair or adaptation of any equipment, software or data that you may own, lease, license or otherwise use.

13. TERMINATION

13.1. Grounds for termination: We may terminate or suspend (at our absolute discretion) your right to use the Website immediately by notifying you in writing (including by email) if we believe in our sole discretion that:

13.1.1. you have used the Website in breach of paragraph 7.1 (License);

13.1.2. you have posted Reviews or other Visitor Material in breach of paragraphs 9.2 or 9.3 (Visitor Material and Reviews);

13.1.3. you have breached paragraph 10.2 (Links to and from other websites);

13.1.4. you have breached any other material terms of these Website Terms;

13.1.5. there is misuse, unauthorized, fraudulent or otherwise suspicious activity taking place on your account; or

13.1.6. you have significantly or repeatedly breached paragraph 2.5 (Information).

13.2. Obligations upon termination: Upon termination or suspension you must immediately destroy any downloaded or printed extracts from the Website.

14. WRITTEN COMMUNICATIONS

14.1. Applicable laws require that some of the information or communications we send to you should be in writing. When using the Website or ordering Products via the Website, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on the Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

15. EVENTS OUTSIDE OUR CONTROL

15.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Website Terms that is caused by events outside our reasonable control ("Force Majeure Event").

15.2. A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

15.2.1. strikes, lock-outs or other industrial action;

15.2.2. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, epidemic or pandemic, war (whether declared or not) or threat or preparation for war;

15.2.3. fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

15.2.4. impossibility of the use of ferry, shipping, aircraft, motor transport or other means of public or private transport;

15.2.5. impossibility of the use of public or private telecommunications networks; and

15.2.6. the acts, decrees, legislation, regulations or restrictions of any government.

15.3. Our performance under these Website Terms is deemed to be suspended for the period that any Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring any Force Majeure Event to a close or to find a solution by which our obligations under these Website Terms may be performed despite the Force Majeure Event.

16. ADDITIONAL TERMS

16.1. Privacy Notice: We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in accordance with our Privacy Notice. You should review our Privacy Notice.

16.2. Other terms: You should also review our Cookies Policy for information regarding how and why we use cookies to improve the quality of the Website and your use of it, our Voucher Terms and Conditions for information regarding the use of credits and promotional discounts on the Website, and our Competitions Terms and Conditions for information regarding the terms applicable to competitions that we may run from time to time. All of these are incorporated into these Website Terms by this reference.

16.3. Severability: If any of these Website Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

16.4. Entire agreement: These Website Terms and any document expressly referred to in them constitute the whole agreement between you and us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any contract.

16.5. No waiver: Any failure or delay by you or us in enforcing (in whole or in part) any provision of these Website Terms will not be interpreted as a waiver of your or our rights or remedies.

16.6. Assignment: You may not transfer any of your rights or obligations under these Website Terms without our prior written consent. We may transfer any of our rights or obligations under these Website Terms without your prior written consent to any of our affiliates or any business that we enter into a joint venture with, purchase or are sold to.

16.7. Headings: The headings in these Website Terms are included for convenience only and shall not affect their interpretation.

17. GOVERNING LAW AND JURISDICTION

17.1. These Website Terms shall be governed by and construed in accordance with British Virgin Islands law. You can bring legal proceedings in respect of Website Terms in the British Virgin Islands courts. If you live within the British Virgin Islands , you can bring legal proceedings in respect of these Website Terms in the British Virgin Islands courts.

17.2 As a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Website Terms, including the paragraph above, affects your rights as a consumer to rely on such mandatory provisions of local law.

II. DELIVERY DOVES VOUCHER TERMS & CONDITIONS

General

1. The following general terms and conditions (the "General Voucher Terms") will apply to all vouchers issued by DELIVERY DOVES from time to time for use on the Website, including vouchers with a credit value ("Paycode Vouchers") and promotional discount vouchers ("Discount Vouchers", and together with Paycode Vouchers, ("Vouchers").

2. Individual Vouchers will also be subject to, and the General Voucher Terms will be supplemented and/or modified by, additional terms and conditions (the "Specific Voucher Terms") that will be specified on the Voucher or at the time the Voucher is issued.

3. Vouchers may only be redeemed towards online Orders from Restaurants made through the Website. You may only use vouchers in connection with a cash Order where the Restaurant you are ordering from accepts cash Orders.

Specific Terms of Use for Paycode Vouchers

4. Unless otherwise stated by DELIVERY DOVES, Discount Vouchers with a fixed value (e.g. $5 off) may only be used where the total value of your order is at least $10.There is no such minimum spend requirement in respect of Paycode Vouchers or for Discount Vouchers which provide a percentage discount.

5. Paycode Vouchers must be applied to a registered DELIVERY DOVES online customer account or temporary guest account via www.deliverydoves.com by no later than the deadline specified on the Paycode Voucher and/or at the time the Paycode Voucher is issued by entering the relevant voucher code ("Paycode Voucher Code"), and will expire if not applied by this date. If the Paycode Voucher is applied before the expiry date, the customer account or temporary guest account will be credited by the relevant amount. Unless otherwise provided or specified in the Specific Voucher Terms, any credit must be used within six (6) months of the date on which the Paycode Voucher is issued. Where a Paycode Voucher is credited against a temporary guest account, such credit must be used by the Expiry Date (as defined in the Website Terms). Any credit which remains unused by the Expiry Date will no longer be available for you to use.

6. If the order value is less than the Paycode Voucher value that has been credited to the customer account or temporary guest account, no change or cash will be given. However, any balance will be left as a credit in the customer account or temporary guest account, and may be redeemed against subsequent orders.

7. If the order value is more than the Paycode Voucher value that has been credited to the customer account or temporary guest account, the remaining balance must be paid online using a debit or credit card.

8. Paycode Vouchers and Pay code Voucher Codes are only valid for one use. Once the Paycode Voucher Code has been used (whether in an authorized or unauthorized manner), the Paycode Voucher Code will be void. Paycode Voucher recipients are responsible for ensuring that their Paycode Voucher Codes are not used by someone else.

Specific Terms of Use for Discount Vouchers

9. Discount Vouchers must be used by the deadline specified on the Discount Voucher and/or at the time the Discount Voucher is issued by entering the relevant voucher code ("Discount Voucher Code"), and will expire after such date.

10. In the event of 2,000 redemptions made per Discount Voucher Code, the Discount Voucher Code will automatically expire regardless of the expiry date.

General Terms of Use for All Vouchers

11. The right to use a Voucher is personal to the original recipient and may not be transferred. No Voucher may be copied, reproduced, distributed, or published directly or indirectly in any form or by any means for use by an entity other than the original recipient, or stored in a data retrieval system, without our prior written permission. In particular, Vouchers distributed or circulated without our written approval, for example on an Internet message board or on a "bargains" website, are not valid for use and may be refused or cancelled.

12. Unless otherwise provided or specified in the Specific Voucher Terms:

12.1 Vouchers may not be used in conjunction with other Vouchers or any other discounts or promotions provided or advertised from time to time;

12.2 each Voucher will be valid for use by a recipient only once;

12.3 each customer or household is limited to one Voucher per promotion or offer; and 12.4 the right to use a Voucher is personal to the original recipient and may not be transferred.

13. When you use a Voucher you warrant to us that you are the duly authorized recipient of the Voucher and that you are using it in accordance with these terms, lawfully, legally and in good faith. If we believe in our sole discretion that a Voucher is being used in breach of these terms, unlawfully, illegally or in bad faith, we may reject or cancel the Voucher.

Miscellaneous

14. Please note that because of standard banking procedures, your bank or card issuer will initially "ring-fence" the full amount of an Order (before any Voucher credit or discount is applied) in your account for between 3 to 5 working days (or longer, depending on your bank or card issuer), and this amount will therefore be unavailable in your account for that period. The credit or discount will be applied at the time your bank or card issuer transfers the funds for your order to us, at which point the credit or discounted amount will not be transferred to us and will instead be released by your bank or card issuer back into your available balance.

15. Vouchers may not be exchanged for cash.

16. We shall not be liable to any customer or household for any loss or claim arising out of the refusal, rejection, cancellation or withdrawal of any Voucher or any failure or inability of a customer or household to use a Voucher for any reason.

17. We reserve the right, at any time and in our sole discretion, to add to or amend these terms and conditions in relation to the use of Vouchers or to vary or terminate the operation of a Voucher at any time without notice.

18. All standard terms and conditions from time to time for use of the Website and the Service apply.

III. DELIVERY DOVES COMPETITIONS TERMS & CONDITIONS

1. The following general terms and conditions (the "General Competition Terms") will apply to all competitions run by DELIVERY DOVES.

2. Individual competitions will also be subject to, and the General Competition Terms will be supplemented and/or modified by, additional terms and conditions (the "Specific Competition Terms") that will be specified in connection with each competition.

3. Competitions are open to individual residents of the BVI aged 18 or over, except employees of DELIVERY DOVES , their associated, affiliated or subsidiary companies, and their families, agents, or anyone connected with the competition.

4. Winners will be responsible for ensuring they are able to accept the relevant prize, as set out and in accordance with these General Competition Terms and any applicable Specific Competition Terms.

5. We reserve the right to redraw a competition winner if the relevant prize is not accepted or claimed within the period stated in the applicable Specific Competition Terms.

6. Completing and submitting a competition entry form will be deemed acceptance of the General Competition Terms and any applicable Specific Competition Terms.

7. The General Competition Terms and any applicable Specific Competition Terms shall be governed by the British Virgin Islands and subject to the exclusive jurisdiction of the exclusive jurisdiction of the British Virgin Islands courts.

8. Any personal data that is collected as part of any DELIVERY DOVES competition will be processed in accordance with applicable BVI data protection legislation. For further information on our Privacy Notice please go to:

9. We reserve the right to withdraw any competition at any time without prior written notice and/or to alter or amend the General Competition Terms or the Specific Competition Terms for any competition at any time.

10. Our decision is final and binding in all matters relating to any competition and no correspondence will be entered into.

11. All standard terms and conditions from time to time for use of the Website and Service apply

IV. DOVESCARDS TERMS AND CONDITIONS

These DovesCards Terms and Conditions apply to the relationship between Delivery Doves and you where you take part in a DovesCards Programme.

Definitions

Defined terms have the same meaning as in the Website Terms and Conditions. [need to hyperlink to bring me back to the top page.

Website Terms and Conditions: the most recent version of the general terms and conditions for consumers of Delivery Doves.

Participating Restaurant: a Restaurant that participates in the DovesCards Programme and awards Stamps to customers.

Stamp: Restaurant-specific Stamp that is awarded for every online paid Order placed by a logged in Delivery Doves Customer (guest checkout users excluded) with a Participating Restaurant.

DovesCards : Restaurant-specific overview of collected Stamps by a customer, received by email, which is full and complete after having collected five Stamps.

DovesCards Programme: award programme that allows you to collect Stamps from Participating Restaurants on a DovesCards which is full and complete after having collected five Stamps from the same Participating Restaurant and then results in a DovesCards Discount, which is redeemable with an Order with that Participating Restaurant.

DovesCards Discount: Restaurant-specific discount derived from a full DovesCards , with a value of 10% of the total food and / or drink value of the five Orders for which the Stamps were collected.

DovesCards Terms and Conditions: these terms and conditions in respect to the DovesCards Programme of Delivery Doves, as amended from time to time.

Applicability

A DovesCards Discount is automatically applied at the basket for an Order placed by you with a Participating Restaurant if the Order value is equal to or greater than the DovesCards Discount value.

By placing an Order with a Participating Restaurant, you agree that these DovesCards Terms and Conditions will apply to the relationship between you and Delivery Doves and will also apply to the relationship between you and one or more Participating Restaurants, which will be established as a consequence of placing an Order with a Participating Restaurant.

A Restaurant decides at its sole discretion whether or not to participate in the DovesCards Programme and not all Restaurants on the Website are participating.

The Website Terms and Conditions continue to apply to the relationship between you and Delivery Doves, unless they explicitly differ from these DovesCards Terms and Conditions. In that situation these terms will prevail.

Stamps and DovesCards Discounts

Stamps and DovesCards Discounts have no monetary or cash value and cannot be converted into cash.

Stamps are awarded to you exclusively by a Participating Restaurant.

Delivery Doves is the sole technical provider of the DovesCards Programme, publishing the DovesCards Programme on its Website.

You will automatically receive 1 Stamp for every online paid Order you place with a Participating Restaurant (guest checkout users are excluded).

After placing an Order with a Participating Restaurant, you will automatically receive an email within 48 hours, showing an up-to-date overview of DovesCards s. You will also be able to view your current Stamps in your account.

A DovesCards is full and complete after five Stamps are collected from the same Participating Restaurant.

Stamps expire 12 months from the date that the Stamps have been awarded to you.

Stamps are not transferable between Participating Restaurants, customers, email addresses, DovesCards s or otherwise.

You are required to report any inaccuracies in collected Stamps to Delivery Doves’ customer service within one month of discovering such inaccuracies.

Delivery Doves has the right:

a. to correct any unjustly or incorrectly awarded Stamps; or

b. to correct Stamps that were awarded while the Order and/ or payment thereof was cancelled; and

c. to annul any DovesCards Discounts that are redeemed with such Stamps.

Stamp Card Discounts

A DovesCards Discount:

a. can only be redeemed with an Order with the Participating Restaurant from which the Stamps were received;

b. can only be redeemed in combination with an online payment;

c. can be redeemed with other offers or vouchers provided that a voucher is not greater than the payment total following the application of the DovesCards Discount;

d. can only be redeemed for Orders that have a value which is equal to or greater than the DovesCards Discount;

e. may be carried over to your next Order until your DovesCards Discount is capable of being redeemed as per clause 15(d).

The value of a DovesCards Discount equals 10% of the total Order value that you paid (excluding any other offers or vouchers applied to the Order) for the five Orders for which the Stamps were collected.

The DovesCards Discount must be redeemed with a single Order.

The DovesCards Discount is issued within 24 hours of every 5th Order.

The DovesCards Discount is redeemable for up to 90 days after the DovesCards Discount was issued.

After expiration of the DovesCards Discount, the Stamps that were used to complete that DovesCards Discount will not be returned to you.

Duration, modification, and termination of the DovesCards Programme.

Delivery Doves can alter these DovesCards Terms and Conditions and any aspect of the DovesCards Programme, including redemption procedures and rewards in any respect, all without prior notice. For example, this includes, but is not limited to: adding, deleting, or changing time limits for collection or redemption or use of Stamps or DovesCards Discounts. Delivery Doves will publish the amended DovesCards Terms and Conditions on the Website.

Your continued participation in the DovesCards programme after any alteration constitutes your acceptance of any changes to these DovesCards Terms and Conditions.

Delivery Doves reserves the right to cancel the DovesCards Programme at any time without prior notice. In the case of cancellation of the DovesCards Programme, you can no longer collect Stamps. However, DovesCards Discounts will remain valid until their expiration date.

A Participating Restaurant is free to terminate its participation in the DovesCards Programme at any time without notice to you. In the case of termination by a Participating Restaurant, you can no longer collect Stamps from that Restaurant. However, DovesCards Discounts from that Restaurant remain valid until their expiration date.

A Participating Restaurant may leave the Website. In the case of a Participating Restaurant no longer being on the Website, you can no longer collect Stamps from that Restaurant and your DovesCards Discounts from that Restaurant will expire.

Delivery Doves reserves the right to withhold or suspend you from collecting Stamps in the case of a (suspected) violation of the Website Terms and Conditions or these DovesCards Terms and Conditions.

Delivery Doves - Privacy Notice - CONSUMER

June 30 2023

Introduction

Delivery Doves committed to building a secure, reliable, and stress-free food community within the Virgin Islands, and that begins with the protecting the privacy of everyone in our community. This means that we will protect the personal information of all visitors who access our websites or services through any mobile application, platform, or device (collectively, the “Services”). This privacy notice (“Privacy Notice”) explains how we collect, share, and use your personal information. You will also find information about how you can exercise your privacy rights. By using our Services, you agree to us using your personal information as set out in this Privacy Notice. The terms “we”, “us” or “our” are each intended as reference to Delivery Doves and any terms not defined in this Privacy Notice are defined in our Terms.

Summary

We have summarized the key points of our Privacy Notice below. If you want more information on a particular section, just click on the Learn more links below to jump to that section.

1. Information we collect from you and why

From time to time, we may receive personal information from third party sources, including advertising networks and social media platforms like Facebook but only where we have checked that these third parties either have your consent to process the information or are otherwise legally permitted or required to share your personal information with us. This information may include your likely demographic group.

A. Information that you provide voluntarily:

Registration information when you create a Delivery Doves account so we can:

- create your account so you can place Orders under our Terms

- identify you when you sign-in to your account;

- contact you for your views on our Services; and

- notify you of changes or updates to our Services.

Transaction Information when you place an Order with a Restaurant in order to:

- process your Order and to bill you;

- communicate your Order to the Restaurant;

- send you status updates on your Order;

- reply to your Order queries and questions and to resolve problems;

- carry out analysis and research to develop and improve our Services; and

- protect you and the Services by seeking to detect and prevent fraud or other acts in breach of our Terms or policies relevant to the Services.

Information regarding your marketing preferences so we can:

- send you customized marketing about our products or services.

Feedback on your views of our Services in order to:

- reply to your questions or queries;

- publish reviews you submit to us about our Restaurants and services; and

- conduct analysis and research to improve and develop our Services.

B. Information that we collect automatically

Activity Information so we can:

- provide you with an improved experience;

- give you access to your Order history and preferences; and

- provide other services at your request.

Cookies and similar technologies so we can:

- measure and analyze the use and effectiveness of our Services;

- customize and optimize the targeting of advertising for our Services across other websites and platforms; and

- provide location services if you choose to share your geo-location.

C. Information that we obtain from third-party sources

Analytics reports and market research surveys in order to:

- measure the performance of marketing campaigns for our Services; and

- better understand your preferences so that we can customize our marketing campaigns and Services accordingly.

D. Information related to Delivery Doves.com’s platform and services for business (“JET for Business”) and JET’s for Business Card

We process personal data if you use your JET for Business allowance to pay for an order you placed via our Services, when using the JET for Business Card, to issue and ship the JET for Business Card, and to provide you with the digital allowance.

START FROM 2. Who we share personal information with

We may share your personal information with the following recipients (and whenever we do, we will ensure that we have appropriate security and contractual safeguards in place to protect it):

• Restaurants that you have placed an Order with for processing and delivery;
• If you use your JET for Business allowance to pay for an order you placed via our Services or by using JET for Business Card, JET shares personal data (such as email address and data about your order and allowance) with the person that grants you the allowance, (which might be your employer, business partner etc.) for performing our contract with this person. Please note that the person that grants you the allowance has its own responsibility and obligation with respect to the processing of your personal data. The person that grants you the allowance also shares personal data with us to allow us and the JET for Business card service providers to provide JET for Business and/or JET for Business Card services to you.

Delivery Doves and Delivery Doves Takeaway.com companies and subsidiaries within our group;

Third parties who undertake various activities to promote, market or support our Services, JET for Business, and JET’s for Business Card. This includes social media platforms like Facebook, offshore customer support agents, website and application support and hosting providers, marketing service providers, eCRM partners like Salesforce who manage our marketing emails and push notifications, companies like Twilio who send you text messages when your Order is on its way, delivery companies who deliver your Order to you, implementation partners, market research companies and payment processing providers (including payment and card service providers) which process payment card transactions - any of these third parties might be inside or outside your country of residence;

Any law enforcement or regulatory body, government agency, court or other third party where we believe disclosure is necessary under applicable law or regulations;

New owners or re-organised entities in the event of a business restructuring, sale, purchase or joint venture affecting our business.

Any other person provided that you have given your consent. We will never sell, distribute or otherwise share your personal information unless we have your permission.

3. Legal basis for processing personal information

Our legal basis for collecting and using your personal information as described above will depend on the specific context in which we collect it.

Our main reason for collecting and using your personal information is to perform our contract with you (i.e. to make sure you get your Order when you want it). However, we will also use your personal information where it is in our legitimate business interests to do so (but only if our interests are not overridden by your data protection interests or your fundamental legal rights and freedoms). In some cases, we may have a legal obligation to collect personal information from you (e.g. in the event of legal proceedings) or we might need to process it or share it with others to “protect your vital interests” (this is legal speak for saving your life) or those of another person (e.g. in a case where another person’s life is in danger).

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (and we’ll also explain the possible consequences of you not providing it).

Similarly, we may collect and use your personal information in reliance on our legitimate interests (or those of any third party). Relevant legitimate interests include a) to market to you or make you offers that we believe will interest you; b) to analyze and understand how our services are used and so to improve them; c) for fraud prevention or prevention of other criminal acts; or d) to keep our systems secure.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to contact us” below.

4. Security

We place great importance on keeping your personal information safe and secure. As such, we put in place appropriate technical and organizational measures / industry standard technology to protect it from unauthorized access and unlawful processing, accidental loss, destruction and damage.

The security measures we use are designed to provide a level of protection security appropriate to the risk of processing your personal information. Where you have chosen a password which allows you to access certain parts of the Services, you are responsible for keeping this password confidential. We advise you not to share your password with anyone and to use a unique password for our Services. We will not be liable for any unauthorized transactions entered into using your name and password.

5. Data retention

We will retain your personal information where we have an ongoing legitimate business need to do so (for example, while you hold an account with us or to enable us to meet our legal, tax or accounting obligations).

If you object to us processing certain categories of your personal information (including in relation to receiving marketing communications from us), we will retain a record of your objection to the processing of your information so that we can continue to respect your wishes.

We will destroy or permanently anonymise your personal information at the point that we no longer need to process it for our ongoing legitimate business needs or for any legal reason. If this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store it and isolate it from any further processing until deletion is possible.

7. Your data protection rights

We respect your privacy and data protection rights. Below is a summary of your rights in respect of the personal information of yours which Delivery Doves handles:

We provide you with the tools to access, review or update your personal information at any time through your account. If you wish to request deletion of your personal information, you can do so by contacting us using the contact details provided under the “How to contact us” heading below.

You can object to processing of your personal information, ask us to restrict processing of your personal information or request that it be ported to a third party. Again, you can exercise these rights by contacting us using the contact details provided under the “How to contact us” heading below.

You have the right to opt-out of receiving marketing communications we send you at any time. You can exercise this right by using the unsubscribe functionality in the communication you receive or by amending your profile accordingly.

Similarly, if we collect and process your personal information on the basis of your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection supervisory authority about our collection and use of your personal information.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Regarding requests related to processing or sharing of personal data related to JET for Business and/or JET for Business Card, please contact the person that grants you the JET for Business allowance (which might be your employer, business partner etc.). This is required because JET and the person that grants you the allowance have a separate responsibility with respect to the processing of your personal data.

8. Links to third-party sites

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates or to any number of websites that may offer useful information to our visitors. We provide these links to you only as a convenience and the inclusion of any link does not imply endorsement of the relevant website by us. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies or those linked websites. Please check these policies before you submit any personal information to such websites.

9. Updates to this Privacy Notice

We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.

We encourage you to periodically review this page for the latest information on our privacy practices.

10. How to contact us

If you have any questions or concerns about this Privacy Policy and/or our privacy practices, please contact our Data Protection Officer: via our privacy form, by email or contacting our Data Protection Officer/Privacy Council:

Delivery Doves Takeaway.com Data Protection Officer - Takeaway.com Group B.V.

Piet Heinkade 61

1019 GM Amsterdam

The Netherlands

Delivery Doves Cookies Policy

This cookie notice applies to Delivery Doves websites, applications and email communications.

The purpose of this cookie notice is to explain to you what cookies we use and why we use them. If you still have questions about our use of cookies or your privacy in regard to the cookies, you can contact us at info@deliverydoves.com.

What are cookies?

We use cookies on our applications, websites and email communications.

A cookie is a very small text document, which often includes a unique identifier. Cookies are created when your browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server. Find out more about the use of cookies on www.allaboutcookies.org.

We also use other forms of technologies (such as scripts, web beacons and, in apps, software development kits (usually referred to as SDKs) which serve a similar purpose to cookies and which allow us to monitor and improve our applications, websites and email communications. When we talk about cookies in this cookie notice, this term includes these similar technologies. If you would like more information about our privacy practices, please see our privacy notice.

Where you consent to our use of cookies, we typically retain your consent for six months from your last interaction with our websites or applications before asking you to re-consent.

Why do we use cookies?

We place cookies for various different purposes. Below you will find an overview of the different purposes for which we use cookies.

Managing cookie preferences

1. Enabling/disabling cookies and deleting cookies

It may also be possible to delete or disable cookies which have already been placed on your device using your browser settings. By disabling cookies, it is possible that parts of our website will no longer work. Essential cookies for the operation of the website can not be deactivated. You can use the following links to find out how to change the cookie settings in your browser, and the extent to which you are able to delete cookies via your browser settings:

• Chrome
• Firefox
• Internet Explorer
• Edge
• Safari (iOS)
• Safari (macOS)
• Opera
• Samsung Android Browser

2. Further information and questions

For more information the processing of your personal data including details about your rights, please refer to our privacy notice. If you have any questions or complaints regarding our cookie notice, we are happy to help you. We would also like to hear from you if you have suggestions to improve our cookie notice. You can contact us at info@deliverydoves.com.

Open cookie preferences