Incentive Program Terms and Conditions
If You have been activated (defined below) by Delivery Doves. (hereinafter "Delivery Doves") as a non-exclusive independent contractor of Delivery Doves (hereinafter "You" or the "Courier") to provide delivery services (the "Services") on the Delivery Doves network, You may be eligible to voluntarily participate in offers to earn incentives from time to time (hereinafter the "Incentive Program"). A Courier has been "activated" when they have the ability to deliver orders on the Delivery Doves network.
By participating in the Incentive Program, You agree to the terms and conditions herein (the "Incentive Program Terms"), the Courier Agreement and Courier Privacy Policy (collectively, the "Terms").
1. Referral Incentive
1.1 From time to time, Couriers are provided the opportunity to earn a Referral Incentive by referring their friends ("Referred Friends") to be activated on the Delivery Doves network as Couriers. Referred Friends also have the opportunity to earn a Referral Incentive.
1.2 In order for You and each Referred Friend to receive a Referral Incentive, each Referred Friend must:
(together, the "Referral Incentive Terms")
1.3 The Referral Incentive amount and the prescribed number of deliveries may vary by City and may change without notice to You, at Delivery Dove's sole discretion.
1.4 If You and Your Referred Friend provide the Services in different Cities, You and Your Referred Friend shall be entitled to the Referral Incentive amount offered in the City that Your Referred Friend provides the Services.
1.5 You and each Referred Friend shall be entitled to the Referral Incentive amount and subject to the prescribed number of deliveries offered at the time each Referred Friend submitted Your Referral Code. Any changes made after each Referred Friend has submitted Your Referral Code will not be retroactively applied.
1.6 Each Referred Friend can be referred only once. If someone else refers Your Referred Friend and Your Referred Friend has entered that person's Referral Code in the Courier Portal, they will not be able to enter Your Referral Code and You will not be eligible to receive a Referral Incentive for that Referred Friend.
1.7 Cancelled orders where the order is not delivered to the customer will not count towards the prescribed number of deliveries that Your Referred Friend must complete for You and/or Your Referred Friend to receive a Referral Incentive.
1.8 Referred Friends should include your friends, family, acquaintances and personal connections. You are not permitted to post your Referral Code publically, including on websites, social media, job boards, public bulletin boards, billboards or pamphlets.
1.9 You are not permitted to provide referrals using fake email accounts or fictitious identities in order to earn a Referral Incentive fraudulently.
1.10 You are further not permitted to solicit referrals using spam or bulk emails or by sending multiple unsolicited messages to the same recipient.
IF YOUR REFERRED FRIEND DOES NOT ENTER YOUR REFERRAL CODE IN THE COURIER PORTAL, NEITHER YOU OR YOUR REFERRED FRIEND WILL BE ENTITLED TO RECEIVE A REFERRAL INCENTIVE.
2. Onboarding Incentive
2.1 From time to time, Couriers are provided with the opportunity to earn an Onboarding Incentive.
2.2 In order for You to receive an Onboarding Incentive, You must:
(together, the "Onboarding Incentive Terms")
2.3 The Onboarding Incentive amount and the prescribed number of deliveries may vary by City and may change without notice to You, at Delivery Dove's sole discretion.
2.4 You shall be entitled to the Onboarding Incentive amount and subject to the prescribed number of deliveries offered at the time you were activated on the Delivery Doves network.
3. Run Incentive
3.1 From time to time, Couriers are provided with the opportunity to earn a Run Incentive.
3.2 In order for You to receive a Run Incentive, You must:
(together, the "Run Incentive Terms")
4. Other Incentives
4.1 From time to time, Couriers may be offered other incentives at the sole discretion of Delivery Doves and on terms and conditions communicated to You at that time.
5. General Terms and Conditions
5.1 Any amounts due to You under the Incentive Program will be remitted automatically on the weekly deposit following the satisfaction of relevant Incentive Program Terms, provided such satisfaction is completed before 5:00 a.m on Monday. If such satisfaction is completed after 5:00 a.m on Monday, the amount due will be remitted on the following weekly deposit.
5.2 You must be at least 18 years of age and eligible to work in the UK in order to participate in the Incentive Program.
5.3 Delivery Doves reserves the right to change any Incentive Program Terms at any time, in its sole discretion, without notice to You.
5.4 Delivery Doves reserves the right to delay the payment of any Incentive for the purposes of investigating possible violation of the Terms.
5.5 Delivery Doves reserves the right to disqualify any Courier from any Incentive at any time at its sole discretion for suspected fraud, abuse, violation of the Terms and/or any law which may also result in non-payment or forfeiture of all Incentive earnings previously earned through the Incentive Program and/or deactivation of Your courier account.
5.6 You are solely responsible for any tax liability that may result from the receipt of any Incentive.
Terms and conditions
https://app.deliverydoves.com/policies/terms-of-service-driver